Bolt: Request a Ride

4.8
7.97M reviews
100M+
Downloads
Content rating
PEGI 3
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About this app

Make getting around easier with Bolt! Whether you need a ride across town, an airport transfer, or a scooter to zip through traffic, our app makes it easy to move around confidently and conveniently.

WHY CHOOSE BOLT?
- Request a ride in seconds: enjoy safe, affordable rides with top-rated drivers.
- Transparent pricing: see your fare upfront so there are no surprises.
- Multiple payment options: pay securely using a credit/debit card, Apple Pay, Google Pay, or cash.

EASY ORDERING:
- Open the app and set your destination.
- Choose from various ride types to suit your needs (Comfort, Premium, Electric, XL, and more).
- Track your driver in real time.
- Arrive in comfort and rate your experience.

SAFETY FIRST:
Some of Bolt’s safety features require the app to run in the background.

- Emergency assist button: discreetly alert our Safety Team in case of emergencies.
- Audio trip recording: record audio during rides for added peace of mind.
- Private phone details: your contact information stays confidential when you call a driver.

PLAN AHEAD:
Need an airport transfer or an early morning ride? You can schedule your trip in advance from 30 minutes to 90 days before your expected pickup time.

*JOIN BOLT PLUS TO UNLOCK PREMIUM FEATURES!
Get the best of Bolt with Bolt Plus. Enjoy exclusive perks that save you time and money, making every ride smoother and more convenient.

*BOLT DRIVE:
We're committed to our carbon net zero goal by 2040. That's why we're increasing the lineup of electric and hybrid cars in Bolt Drive, our car-sharing service. You can also rent Bolt scooters and e-bikes via the app.

*DELIVER PACKAGES
Use the 'Send' ride type to arrange fast and convenient parcel delivery in your city.

Bolt — the global shared mobility platform available in 50 countries and 600+ cities worldwide. We rebranded from Taxify to Bolt in 2019.

Bolt is the perfect taxi alternative for fast, reliable, and affordable rides. The app provides a seamless ride-ordering experience whether you’re commuting, travelling, or running errands. So, the next time you need a ride, choose Bolt!

*Bolt options differ by location. Check the app for availability in your city.

Earn money driving with the Bolt Driver app. Sign up: https://bolt.eu/driver/

Questions? Get in touch via info@bolt.eu or at https://bolt.eu

Follow us on social media for updates, discounts, and offers!

Facebook — https://www.facebook.com/Bolt/
Instagram — https://www.instagram.com/bolt
X — https://x.com/Boltapp
Updated on
May 2, 2025
Events & offers

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Audio and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
7.91M reviews
margarita m
May 6, 2025
Frustratingly unreliable. When you try to book a scheduled ride it shows you lower price but drivers don't accept it. Even when I cancel and book a ride that is almost twice as expensive still all drivers can refuse to accept the ride and I'm left with all the plans messed up. It happened to me on several occasions, I cannot count on your service
12 people found this review helpful
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Inigo van Dongen
March 5, 2025
Shocking customer service. Had to cancel a pre-booked ride 5 minutes before it was scheduled for departure because there were no drivers available. Got charged a £25 cancellation fee and have been refused a refund because they claim there was one assigned. No option to appeal or escalate the issue, just left with the same responses from a chat box. Useless company, never using again.
131 people found this review helpful
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Ki Lambert
March 18, 2025
The absolute WORST app! I waited over an hour in Birmingham central as over 3 drivers cancelled my trip, eventually got on a bus only for a driver to accept the trip. They make it impossible to cancel the request as they dont even give you the option (or hide it) I messaged the driver to cancel the trip 3 times and he ignored me, claimed I took the journey and STOLE MY MONEY. There is NO way to rate the driver once the pop up window is gone. I will NEVER trust this app again! It's theft.
82 people found this review helpful
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What’s new

Thanks for using Bolt!

We regularly update the app to provide a consistently high-quality experience. Each update includes improvements in speed and reliability. Check out the latest updates in the app!

Enjoying Bolt? Please leave a rating! Your feedback helps us improve.