
A Google user
Seems to be a lot of problems with app that the publisher seems to just sweep under the rug with 'please contact us via email.' well I'm not putting this review here for the publisher. I just want as many people to know that this app constantly asks for your location, information even when not in use, and I have no idea why, other then it's more info to be sold. It's really just shameful and not worth the constant background messages.
7 people found this review helpful
Joicom corporation
February 12, 2019
Dear Daniel,
Regarding the problem you met, please feel free to contact us via support@renpho.com so that we could see how to help you troubleshoot. Look forward to hearing from you.
Best Regards,
RENPHO Team

Charlie McConville
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It's a decent app for recording weight with the bluetooth scales. Have had no issue with it until the constant message started appearing asking to install their new health app, I don't need this as it's only useful if you have all their other health devices. Please provide a way to permanently dismiss this intrusive message.
7 people found this review helpful

Shang Wu
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The app is trying to be smart but ends up making things worse. I can't evendo a simple measurement for my 30-50lb luggage. It keeps thinking it's bodyweight. Clearly luggages weigh differently, but it keeps thinking it's the same person and displaces the exact same weight with different luggages. I wander if it actually measure anything but just use display the historical data. It can't even be a simple scale!
Joicom corporation
October 14, 2024
Dear Shang Wu, sorry for the inconvenience caused. To avoid confusion with your physical data, we recommend that you weigh your luggage without connecting to the app. This way the data will not be saved in your app. Please kindly contact us via email (support@renpho.com) if you have further questions. Sincerely.