
Dave Pollard
the scales are good but the app is terrible. its somehow set my region to US even though im in the UK and there is no way to change this. My partners is set to UK. it wasn't an issue at first. but recently it wouldn't sync her profile at all, and now its flipped so hers will log in, but mine cannot. it all stems from the region issue. Im fairly certain i was never asked my region during set up. I've seen others online claim this is determined by your language settings, or your email address
2 people found this review helpful
The region was selected during the registration process. We hope to resolve this issue with you privately. We need to have your account information so that we can conduct an analysis. Would you be willing to share your account details with us? Thank you very much.

Iain Cox
Good app I've used it for a few years now. There's a few things I would improve with the Trends data though. 1) since the last update I struggle to read the data when looking at specific times, the text is far too small and thin. 2) every time I open Trends and go to 'Day' it reverts back to November last year 3) if I go to 'Month' and scroll right back it doesn't specify which year.
2 people found this review helpful
Dear customer, we deeply apologize for the inconvenience caused to you. We have received your feedback and forwarded it to the development team for handling. If you need further assistance, please feel free to contact us at support@eufy.com. Thank you very much.

ShaSha Grace
I like the idea of the app, but it's not functional. It's very disorganized and difficult to navigate, but my biggest complaint is that weigh-in reminders rarely work. I'm in the app daily, so deep sleep isn't the issue. Plus, I have every setting on my phone set to keep this app awake. Still, I get a couple reminders, then they stop. I have to uninstall and reinstall every few days to keep them. Help takes you to a chat, but never connects. I'm shopping for a different brand smart scale.
3 people found this review helpful
"Dear Customer,
So sorry our new APP release has failed you.
Regarding the date sync issue, could you please give us more details for example eufy account for a further check? You can get further help in the following ways and we will reply within 24 hours.
1. Chat with us in EufyLife app
2. Email: support@eufy.com
eufy Team"