
James Lamont
Great printer (when it connects wirelessly) Poor software on Android. Often does not connect. Can't even show toner levels. It only works now and then. Very often, it doesn't. Had computer savvy people on the issue. They gave up on it. I can only print if the printer feels cooperative. Tomorrow, or whenever it works will have to do until there is an update.
4 people found this review helpful
Brother Industries, Ltd.
April 29, 2025
We understand you are experiencing issues with the Brother Print Service Plugin not working properly. We'd like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support

A Google user
This is great for producing high quality printouts of both photos and text. It is a great improvement over Brother iPrint&Scan, which only prints poor quality text. The main disadvantages are that only the newest apps and devices are compatible, and that it is slow. My printer is capable of 24 pages per minute, but when printing through this app it barely manages two per minute.
293 people found this review helpful

Victoria Thornber
- Flag inappropriate
- Show review history
Was working now completely refusing to talk to printer it knows is there. Brother online support absolutely useless, you need to be a tech genius to figure it out. Tremendously difficult to set up the first time, worked fine for months, even yesterday. Printer is effectively useless since we use it for phones and tablets. Edit; brother need to actually read the comments. I've already contact support, the issue is clearly your app!
294 people found this review helpful
Brother Industries, Ltd.
November 14, 2024
We understand you are experiencing connectivity issues with the Brother Print Service Plugin. We'd like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support