Anytime Fitness

One star is generous. Awful buggy app. Months ago I couldn't do simple navigation and sign up to any classes, if any classes showed. Now it's asking to login and during the verification it says not found and errors out. They could take a leaf out of the gym group app, when they sort the simple issues out, then adding features to show how busy the gym is should be integrated.

This is quite the welcome to a new gym membership: - When creating an account, you can't past the second email and second password. This encourages weaker passwords and is generally annoying - The registration reports that it fails. It seems that the account is created as registering the second time fails with email already in use. Which password is it using? who knows - While just sitting on the login screen with my email entered, the app will eventually show a "Sorry! We weren't able to complete your request. Please try again later. Error 0". It keeps doing this over and over - Resetting the password results in the same error code - Submitted a support ticket via the app which is then marked as "Won't do" with no further explanation and I get another mail to join their ticket system. I stopped at the point where I needed to create an account and left with the knowledge that the support option in the app also doesn't get you anywhere Much like the dev team, clearing cache and reinstall are of no help. So you have an app that doesn't work, doesn't tell you why, and have a support team that don't seem to want to support you. Welcome to your membership!

Unintuitive and a hindrance to use. This app is very basic yet it's not user-friendly. I wanted to book and reserve time slots so I can return to the gym, but it not only crashes when I try to make a reservation - but it also also doesn't work or seem to allow me to do so. Making reservations using an app is usually a cakewalk, but not this time. Its such a shame too because I was really looking forward to returning to the gym.