
Bartłomiej Burkacki
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Be careful. They will block you without providing any rationale or a way of appealing before blocking access to the platform for your wallet. EDIT: It's even more weird. The Web version does not work (it flags my wallet as high-risk, although it's not), while on App the same wallet works with no issue now. I struggle to understand the rationales
2 people found this review helpful
Raccoon Labs
April 23, 2025
Hi Bartłomiej, thanks for taking the time to leave a review. The address associated with your wallet interacted with sanctioned exchanges, please write to us at support@jup.ag (mailto:support@jup.ag) for more details.

Atharva Kamble
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This has been hands down one of the best experiences for a web3 wallet that I've had in a very long time. - Easy to navigate UI - Easy onboarding - Fastest and most secure swaps - Magic Scan / Magic Paste integration - Cute Cat Mascot And the team just keeps building! They interact with users on a regular basis on a personal level to get feedback and work upon them and this type of work ethics are so rare, it's almost a refreshing experience. Absolutely love this!
11 people found this review helpful
Raccoon Labs
April 3, 2025
We're seriously grateful for your kind words — our team is fueled by community vibes like this, and we’re gonna keep building, listening, and improving nonstop. Anytime you need us, hit Get Help in the app or email mobile-support@jup.ag. Thanks for being part of this wild Web3 journey with us

Drew Leckman
I have been enjoying Jupiter since it still had ape.pro, but there are some issues. 1. I decided to stake Jupiter at the end of March, and Im not seeing any proposals to vote to earn rewards and appears that no proposals will be rewarded this quarter? what incentive do I have to remain staked? 2. I created a "quick account" immediately when offered, and was working fine, and now wont connect with Phantom, Boop, and Pump. Anyone know why? Is there anything I can do to fix it? Thanks
Sorry for the confusion. Could you please create a support ticket by using the "Get Help" button in the app, or visit: support.jup.ag ? Our team will guide you and clarify anything that’s unclear.