
Guy Mannerings
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Ever since you got bought by the new company, the app hasn't worked. It no longer says when the heating is on (gone is the big orange screen indicator), the graphs don't load at all, and the heating schedule is all the same colour (so no indicator of times when heating is off). The web version is also much worse for it. It's always been a great system and now it's suffered from this takeover.
1 person found this review helpful

Raymond Morris
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I've updated this review from 5 stars to 1 star REASON:- It really is a fantastic thermostat and the app is easy to use and understand HOWEVER, The stat has a liquid ink display and after aprox 2 yrs the ink seems to start leaking through and the display after a while is just completely black. I contacted netatmo and sent it back to France for repair which cost £50. I was not happy but had no choice. Roughly 2 years on and it's started doing the same. I AM NOT HAPPY. GOING TO REPLACE.
7 people found this review helpful
Legrand - Netatmo - Bticino
July 9, 2024
Hello Raymond, our priority is to offer you high quality and durable products, rest assured that this is an exceptional situation. We offer a repair service at lower cost for out of warranty products so that you do not have to replace your product and you can enjoy it for a long time ahead. We remain available on helpcenter.netatmo.com.

A Google user
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App is useful., but with Irritating "news" = random ads. Just got anotherad, early enough to wake me up in the morning. But when the batteries on the thermostat went down, it didn't send a notification, just an email - after they failed, no 'batteries low' warning. P.S. just noticed 'news' is a separate button, disabled, let's see how we get on.
2 people found this review helpful